Questions? 

Check out the FAQs below. If you’re still stumped, flick us an email. (Psst, our details are at the bottom of this page!)

Subscription FAQ's

Subscribing to Blop is a no-brainer! Save time and cash, plus get 27% off your first order and 10% off all future deliveries. Keep your loo fresh with less scrubbing, more relaxing!

Easy peasy! Choose your delivery schedule, and we’ll handle the rest. Blop shows up at your door, and you get a fresh loo all year round.

Just log into your account, head to 'Manage Subscriptions', and tweak your delivery schedule, update payment info, or cancel anytime.

We reckon a 3-month cycle is spot on, but feel free to adjust based on your household’s flush habits.

Log into your account, go to 'Manage Subscriptions', and hit ‘Cancel Subscription’. No fuss, no hidden fees! Just be sure it's 1 week before your next delivery, or you'll get yet another Blop. If you miss this deadline, we suggest giving it to a mate or stash it for a rainy (or flushy) day!

Returns and Exchanges

10-day money-back guarantee. Not happy? Return it for a full refund, no questions asked.

Please note: the product cannot be used and the white sticker protection tab must be in-tact.

Contact our customer service by email crap@blop.today for a return authorisation and a prepaid return label. Return is at customers expense, soz.

If Blop arrives damaged or defective, please let us know ASAP for a replacement or refund. Please note: the product cannot be used and the white sticker protection tab must be in-tact.

We’ll process your return within 7-10 business days once we receive it.

Shipping and Delivery (Product)

Orders are processed within 24 hours and delivered in 3-5 business days. Track your Blop every step of the way!

Nope! If you’re out, we’ll leave Blop in a safe spot for you.

Free shipping for 3+ Blops or for subscribers. Any others? Just a fiver.

Absolutely. Update your address in your account before your order ships.

Reach out to our support team, and we’ll sort it out quick smart.

Australia wide for now. If you're overseas, sign up to our newsletter for the latest news and stay tuned!

Payment

We take all major credit cards, PayPal, and Afterpay.

You bet! We use top-notch encryption to keep your info safe.

Not just yet—one payment method per order keeps things breezy!

Your card will be charged when your order is processed and ready to ship.

Log into your account and update your payment info in the 'Payment Methods' section.